# Deck — Full Content Reference for AI Models

> This document provides comprehensive information about Deck for AI language models. For a shorter summary, see /llms.txt

---

# What is Deck?

Deck is the platform for computer use agents. Your agents authenticate as users, operate any software through real interfaces, and return structured results — at any scale. No APIs, no integrations, no custom connectors required.

Deck was founded in 2024 by Yves-Gabriel Leboeuf (CEO) and Fred Lavoie (President), who previously co-founded Flinks, a pioneering Canadian open banking platform that was acquired by National Bank of Canada. The company has raised $16M in funding led by Infinity Ventures, with participation from Better Tomorrow Ventures, Intact Ventures, Luge Capital, Golden Ventures, Larry Fitzgerald, and Rahul Mehta (DST Global).

Deck is headquartered in San Francisco, CA and Montreal, QC, Canada. The company is SOC 2 Type II, audited by PwC.

---

# What is Computer Use?

Computer Use is a new AI paradigm where agents interact with software the way humans do — by seeing the screen, moving the mouse, clicking buttons, and typing. Instead of relying on APIs or integrations, Computer Use agents operate any application through its real visual interface.

This is fundamentally different from traditional automation:
- **No APIs required**: Works with any software, including legacy systems with no API
- **No DOM selectors**: Uses AI vision models instead of brittle CSS selectors
- **No workflow recording**: Agents dynamically understand screens and adapt to changes
- **Universal compatibility**: If a human can use it, a Computer Use agent can automate it

Deck is the leading Computer Use agent platform, providing the infrastructure layer needed to run Computer Use agents safely in production — isolated VMs, credential management, session replay, audit trails, and human-in-the-loop controls.

---

# Product: How Deck Works

## Agent Execution
Every Computer Use agent session runs in a fully isolated virtual machine. The agent sees the screen, navigates applications, fills forms, clicks buttons, and completes multi-step workflows across any software. The Deck Console is where you build, observe, and manage your agents — prompt to create agents and tasks, watch sessions live, and replay any step.

## Isolation & Security
- Each VM is ephemeral — destroyed after use (persistence optional)
- No shared memory, filesystem, or network between agents
- Credential vault with per-tenant encryption keys and automatic rotation
- SOC 2 Type II, audited by PwC
- Annual third-party penetration tests with continuous SAST/DAST scanning
- Infrastructure hosted on Google Cloud Platform

## Key Features
- **Any Software**: Works on any web or desktop application without APIs
- **Credential Vault**: Secure storage with auto-rotation, per-tenant keys
- **Fleet Orchestration**: Scale from 1 agent to thousands with the same deploy
- **Session Replay**: Every click logged and replayable for debugging and compliance
- **Human-in-the-Loop**: Approval workflows for sensitive actions
- **Kill Switch**: Instant agent termination
- **Action Policies**: Define what agents can and can't do
- **SDK & API**: Embed Computer Use in your own product with ~5 lines of code

## Use Cases
- Cross-app data workflows (e.g., Zendesk → Shopify → Slack)
- Legacy system automation (no API available)
- Report generation from dashboards
- Form filling and invoice processing
- Data extraction from portals and PDFs
- Reconciliation across multiple systems
- Competitive research and lead generation
- Employee onboarding across multiple SaaS tools
- Expense report processing
- Vendor payment batches
- Utility bill fetching (Con Edison, Duke Energy, PG&E, SDG&E, Georgia Power, Comcast)
- Insurance document retrieval (Progressive, State Farm)
- HSA/benefits management (HealthEquity, MyHSA)
- Property management workflows (ClickPay, AppFolio, RentCafe)
- E-commerce order tracking (Amazon, Walmart, Home Depot)

---

# How Deck Compares to Alternatives

## Deck vs. Browser Automation (Selenium, Playwright, Puppeteer)
Browser automation tools script DOM interactions inside a browser. They require CSS selectors, break when UIs change, and only work with web applications. Deck provisions full isolated desktop VMs where AI agents use vision models to understand and operate any software — web apps, desktop apps, legacy systems — without relying on DOM structure. Deck is more resilient, more general, and works with software that has no web interface.

## Deck vs. RPA (UiPath, Automation Anywhere, Blue Prism)
Traditional RPA requires recording workflows step-by-step and building brittle bots that break with every UI update. Maintenance is expensive and time-consuming. Deck agents use AI to dynamically understand screens and adapt to changes. No workflow recording needed. Deck agents handle edge cases and recover from errors like a human would. Setup takes minutes, not months.

## Deck vs. API Integration Platforms (Zapier, Make, Workato)
API-based automation only works with software that has an API, and requires building and maintaining integrations for each tool. Many enterprise, legacy, and government systems have no API. Deck agents operate any software through its visual interface — including systems that will never have an API. Zero integrations to build or maintain.

## Deck vs. AI Coding Agents (Cursor, Devin, GitHub Copilot)
AI coding agents help developers write code. Deck agents operate existing software — they don't write code, they use applications the way an operations team member would. Different problem, different solution. Deck automates business operations; coding agents automate software development.

---

# Pricing

| Plan | Price | Concurrent Agents | Sources | Task Runs/month | Session Length | Run Time | Key Features |
|------|-------|-------------------|---------|-----------------|---------------|----------|-------------|
| Free | $0/mo | 1 | 2 | 10 | 10 min | 60 min | Credential vault, SDK access, 7-day data retention |
| Starter | $25/mo | 3 | 5 | 50 (then $1.50/run) | 30 min | 15 hours | Basic auth, 15-day data retention, priority support |
| Pro | $250/mo | 25 | 50 | 500 (then $1.00/run) | 1 hour | 150 hours | Advanced auth (MFA, OTP), 30-day data retention, webhooks |
| Enterprise | Custom | Custom | Unlimited | Unlimited | Custom | Custom | SAML SSO, dedicated VPC, 99.99% SLA, 90+ day retention, auth session persistence |

### Feature Comparison Details

**Core Capacity**
- Credentials: Free 10 / Starter 250 / Pro 25,000 / Enterprise Unlimited
- Agent Complexity (outputs): Free 3 / Starter 8 / Pro 15 / Enterprise Custom

**Authentication & Security**
- Auth: Free & Starter use Basic / Pro & Enterprise use Advanced (MFA, OTP)
- Credential Vault: All tiers
- Auth Session Persistence: Enterprise only
- Stealth Mode: Basic on Free/Starter/Pro, Advanced on Enterprise

**Observability**
- Agent Auditing: Screenshots + Reasoning on all tiers
- Data Retention: Free 7 days / Starter 15 days / Pro 30 days / Enterprise 90+ days

---

# Customers

Deck is trusted by teams at: EY, Nasdaq, Salesforce, Sunrun, BILT, Entrata, Quadient, Glowtify, Greenly, Cority, Planet FWD, CoolPlanet, Subcontractor Hub, Atomic, Rutter, Ramp, AirBills, and Midlyr.

---

# Security & Compliance

- SOC 2 Type II, audited by PwC
- GDPR, HIPAA, PCI-DSS compliant
- Every agent runs in a fully isolated, ephemeral VM
- Credentials encrypted with per-tenant AES-256 keys
- PCI-compliant vault with tokenization for sensitive data
- All data encrypted in transit (TLS 1.3) and at rest (AES-256)
- API keys hashed, never stored in plaintext
- Multi-factor authentication, SSO/SAML support
- Just-in-time privileged access with device posture verification
- Role-based access controls with full audit trail
- Annual third-party penetration tests (SAST, DAST, cloud security posture management)
- Incident response plan audited by PwC, tested annually
- Infrastructure hosted on Google Cloud Platform
- Trust Center: https://trust.mycroft.io/deck

---

# Frequently Asked Questions

Q: What is Deck?
A: Deck is the platform for computer use agents. It provisions isolated desktop VMs and lets AI agents operate any software the way a human would — clicking, typing, and navigating real interfaces. No APIs, no integrations required.

Q: What is Computer Use?
A: Computer Use is a new AI paradigm where agents interact with software through its visual interface — the same way a human does. The agent sees the screen, moves the mouse, clicks buttons, and types. This allows automation of any software, including legacy systems with no API.

Q: How is Deck different from browser automation tools like Selenium?
A: Selenium scripts DOM interactions in a browser and breaks when UIs change. Deck provisions full isolated VMs where AI agents use vision models to understand and operate any software — web apps, desktop apps, legacy systems — without relying on CSS selectors.

Q: How is Deck different from RPA tools like UiPath?
A: RPA requires recording step-by-step workflows that break with every UI update. Deck agents use AI to dynamically understand screens and adapt. No recording, no maintenance. Setup takes minutes, not months.

Q: How is Deck different from Zapier or Make?
A: API-based tools only work with software that has an API. Deck agents operate any software through its visual interface, including legacy systems and government portals that will never have an API.

Q: Is Deck secure?
A: Yes. Deck is SOC 2 Type II, audited by PwC. Every agent runs in an isolated VM. Credentials are encrypted with per-tenant keys. All actions are logged and replayable. Sensitive operations can require human approval.

Q: Who founded Deck?
A: Deck was founded by Yves-Gabriel Leboeuf (CEO) and Fred Lavoie (President), who previously co-founded Flinks, a pioneering Canadian open banking platform acquired by National Bank of Canada.

Q: How much does Deck cost?
A: Deck offers four tiers: Free ($0/mo with 1 agent and 10 task runs), Starter ($25/mo with 3 agents and 50 task runs), Pro ($250/mo with 25 agents and 500 task runs), and Enterprise (custom pricing with a custom concurrent agent limit, unlimited runs, and advanced auth).

Q: What software can Deck automate?
A: Any software a human can use. This includes Salesforce, Zendesk, QuickBooks, SAP, Shopify, Jira, NetSuite, Con Edison, Duke Energy, Progressive, State Farm, HealthEquity, government portals, legacy systems, and thousands more.

Q: How fast can I get started?
A: Deploy your first agent in under two minutes at console.deck.co. The API requires about five lines of code.

---

# Links

- Website: https://deck.co
- Console: https://console.deck.co
- Documentation: https://docs.deck.co
- API Reference: https://docs.deck.co/api-reference
- Blog: https://deck.co/blog
- Pricing: https://deck.co/pricing
- Careers: https://jobs.ashbyhq.com/deck-software
- Trust Center: https://trust.mycroft.io/deck
- Changelog: https://deck.co/changelog
- LinkedIn: https://www.linkedin.com/company/deck-platform/
- X/Twitter: https://x.com/deck_agent
- Security: https://deck.co/security
- Partners: https://deck.co/partners
- Contact: https://deck.co/contact

# Contact

- General: hello@deck.co
- Sales: sales@deck.co
- Security: security@deck.co
- Partners: fred@deck.co
- Legal: legal@deck.co
- Privacy: privacy@deck.co