How Bilt Acts Across Property Portals

Bilt Rewards is transforming rent into a rewards-earning, credit-building experience. But behind every rent payment lies a fragmented web of property portals, each with its own login flow, account settings, and payment preferences. Managing this complexity at scale used to mean brittle scripts, manual processes, or weeks of engineering overhead per new integration.

With Deck, Bilt now automates payments, adds cards, completes lease applications, and integrates directly into property systems like ClickPay, ManageGo, Yardi, Paylease, AppFolio, and even Toast, without waiting for a single API.

Today, Bilt launches new portal automations in days, reduces ticket load on support teams, and gives users a consistent, reliable payment experience, no matter who manages their building.

The Challenge

Thousands of portals, zero consistency

Bilt’s core offering, turning rent into rewards, requires one thing above all: the ability to reliably pay rent on behalf of users across a chaotic, decentralized network of property managers and landlords. From large REITs to independent landlords, rent is collected through a patchwork of systems like:

• ClickPay
• ManageGo
• Yardi RentCafe
• Paylease (Zego)
• AppFolio

Each platform has its own quirks:

• Different login and MFA flows
• Card registration or ACH-only options
• Dynamic form fields and address formats
• No stable or documented APIs
• Frequent UI changes that break bots or in-house scripts

Even worse, most of these portals weren’t built for third-party payment orchestration. So Bilt had three options:

1. Manually coach users through setting up payments
2. Build and maintain custom scripts for each provider
3. Wait indefinitely for official integrations that may never come

None of these scaled with Bilt’s explosive growth.

The Deck Solution

A read and write agent for any portal

Enter Deck. Bilt partnered with Deck to eliminate the integration bottleneck. Instead of hard-coding for every portal, Bilt uses Deck’s browser-native automation to interact with portals just like a user would, only faster, smarter, and self-healing.

Here’s how it works:

• Bilt users authenticate their rent portal through Deck Link, a drop-in UI that handles login, MFA, and consent
• Deck runs a “MakePayment” job via its AI agent, which navigates the site, fills forms, submits rent payments, or adds a card
• The system then converts this to a scripted flow for speed and cost-efficiency
• If the portal changes, Deck automatically detects and self-heals the flow in production without manual rework

Read and Write Automation at Scale

With Deck, Bilt can:

• Read balances, due dates, lease details, and account info from property portals
• Write actions like adding a payment method, submitting a rent payment, or completing a lease application
• Do it safely and compliantly, using user-permissioned sessions and SOC 2 Type II controls

Deck’s “front-door” approach, running automation through the same interface a human would use, means Bilt isn’t dependent on APIs or screen scraping hacks. Instead, Deck operates in a way that property portals expect, like a real, authenticated user.

Key Use Cases

Rent Payments on ClickPay, Yardi, and AppFolio

Bilt uses Deck’s MakePayment job to:

• Log into user portals
• Select the proper property or unit
• Input or select a saved payment method
• Submit the payment and retrieve the confirmation

Because Deck understands the page structure via the DOM, and because it behaves like a user session, it works even when those portals introduce dynamic fields, JavaScript popups, or rotating CAPTCHA logic.

Lease Application Completion on ManageGo and Paylease

Deck enables Bilt to automate lease onboarding workflows by:

• Navigating to lease application sections
• Autofilling name, address, employer, or income details
• Uploading required documents
• Submitting the application

For platforms like ManageGo, this used to take customer support hours to walk a user through. Now, it happens in seconds with 24/7 reliability.

Add or Update Payment Method

Deck’s AddPaymentMethod job makes it easy for Bilt users to:

• Register a new card or bank account
• Set it as the default payment method
• Confirm with any necessary 2FA

This flow is used across portals with inconsistent UI but common user needs. Deck normalizes the chaos so Bilt doesn’t have to.

Bonus: Toast Integration

Some properties, particularly co-living and managed student housing, use Toast as their payment system. Deck’s modular job framework allowed Bilt to:

• Spin up a Toast integration from scratch
• Authenticate users
• Detect balances
• Submit transactions

Even without an official API, Bilt was live on Toast in days without diverting a full engineering sprint.

The Results

Rapid Scale

Bilt now automates rent payments and lease workflows across hundreds of portals, with new integrations going live in less than 14 days, a process that previously took months.
In the first week of rollout alone, Bilt processed over $1M in rent payments through Deck on launch day, proving immediate ROI and end-user demand.

Higher User Completion

Removing friction from login and payment steps has increased user activation and payment success rates, critical for a platform that monetizes on rent flows.

Less Maintenance

Deck’s hybrid agent-script model means flows don’t break every time a button moves. Bilt cut portal automation maintenance by more than 70 percent.

Fewer Support Tickets

Automating form fills, logins, and status checks freed up support and ops teams to focus on high-value work, not walking users through rent workflows.

Why Deck Wins

“Deck gives us superpowers. We used to spend weeks trying to automate a single rent portal. Now we ship that same capability in a few days, with better reliability, built-in security, and no need to wait for an API.”
— Head of Product, Bilt Rewards

What’s Next

Bilt is rapidly expanding to serve more users across new property platforms. With Deck, they don’t need to wait for permission, documentation, or dev resources from the portals themselves.

Whether it’s a portal no one’s ever automated or a new feature like recurring payments, Deck makes it possible for Bilt to say, “Yes, we can support that.”

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